Refund Policy

At OXOMIO, we have a culture oriented towards satisfying all of our clients no matter what.

We may offer you a refund for
any of the following reasons


The product arrives damaged or has any sort of error.

We ship the wrong product (Sorry, we all make mistakes!)

You are unsatisfied with your product.

Returns

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

*Sale items cannot be returned

 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at:

hola@oxom.io

Shipping

To return your product, mail it to:

340 S Lemon St Los Angeles California US 91789.

You will be responsible for paying for your own shipping costs. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

If you receive a refund, the cost of return shipping will be deducted from your refund.


*Depending on where you live, the time it may take for your exchanged product to reach you may vary.